Service, Integrity, Diligence, and Communication. These are the guiding principles to our business approach.
Open and honest communication with our clients forms the basis of a working relationship in which our clients have the confidence that we are on the job 24/7 insuring that they are getting protection that meets or exceed their expectations.
A forthright and timely response to problems when they arise builds a relationship that is truly a partnering process.
We consider the trust our clients have placed in us as sacred, and do everything in our power to measure up to that trust.
Custom Pricing
Our open rating structure allows our clients to know exactly how their security dollars are being spent. Our flat, fixed margins allow our clients to maximize the effectiveness of every dollar spent on security. Working with our clients we develop a billing/compensation package that most efficiently meets their security needs and objectives.
Only The Best
Our people are our product. Aegis expends a great deal of effort in recruiting the best candidates for its clients. All candidates undergo a rigorous interview and background investigation process. This includes criminal records checks going back seven years, SSN trace, and Drug testing. Our ongoing recruiting does not stop when a post is staffed. We are always recruiting. This keeps us in control of the staffing process. It allows us to take quick, decisive action when performance is not up to standards. It also makes us look at marginal officers with a more critical eye as we come across promising new candidates.
Keep It Simple
Simple, effective training has been a successful tool in insuring superior officer performance. Officers will perform when they have the confidence that they know what they are doing. When officers are confronted with a situation for which they have not been adequately prepared, they lose their self confidence and begin taking the easy way. Often, officers are given an overwhelming amount of information their first two or three days on a post. Then they are considered "trained". Our continual, remedial training is interactive, site specific, and followed up with written tests and quizzes. This has proven to be invaluable in keeping our officers "on top of their game."
Partnering
Over the past few years the term "partnering" has become overworked and often misused. However, we feel it adequately describes the relationship we seek to build with our clients. Our clients' security concerns are our concerns. We view our role as an extension of our clients' security operations. We are their resource. We feel it is our responsibility not just to provide trained, uniformed personnel, but to seek always to insure the best security posture for our client. This is reflected in our constant reevaluation of our security practices and procedures to insure that they adequately meet the relevant security concerns of our clients and that they are effectively communicated to our security staff. Superior performance and an excellent working relationship is what our clients have come to expect. Our reputation for excellence and integrity is unsurpassed.
Aegis Protective Services A Division of DanSon Inc. Company
